Insightable GmbH
Prof. Dr. Reto Hofstetter founded Insightable GmbH in 2024. Insightable is a software development company focusing on decision-driven software solutions for AI and data science. With AIToolbox.org, Insightable offers a platform that allows brands and organizations to easily adapt AI models to their own requirements and integrate them into their processes, for example for the automated creation of text and image content or for internal assistance systems.
Center for Industrial Marketing St.Gallen AG
Dr. Michael Weibel and Prof. Dr. Christian Belz founded the Center for Industrial Marketing St.Gallen AG in 2014. The center supports nationally and internationally important industrial and service companies and public institutions in all questions of corporate management.
The consulting company covers all strategically relevant topics in business-to-business that are crucial for customer success. The service portfolio ranges from the strategic alignment in business-to-business marketing and sales to new business models, processes, organizational structures, and technology strategies.
ServiceOcean AG
Dr. Alexander Schagen, former project manager at the Institute for Marketing and Customer Insight, and Thomas Addison founded ServiceOcean AG in St.Gallen in 2013. ServiceOcean offers call centers, agencies and branches innovative software solutions for scheduled customer contacts in the entire buying process. Customers book minute-by-minute telephone appointments at all contact points and are called fully automatically at the right time.
The resource-based appointment offer is unique. Offered appointments increase capacity utilization and quality. Customers meet with prepared consultants so that the identification of the customer is omitted and the conversation time (AHT) is reduced. Minute-by-minute phone appointments offer customers a contemporary alternative to the queue. After all, no relationship in a person’s life works without appointments.