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AI-Driven Marketing: Artificial Intelligence in Marketing and Sales

From creative ideas to efficient implementation: Practical application and strategic integration of AI in marketing and sales

Unlock new possibilities for your marketing and sales strategy. Artificial intelligence is transforming marketing operations – enabling sharper personalization, faster insights, and more data-driven decision-making. And the potential of AI goes far beyond the hype: used well, it creates real, measurable competitive advantage.

The executive seminar “AI-Driven Marketing: Artificial Intelligence in Marketing and Sales” equips marketing and sales professionals – specialists and leaders alike – with the capabilities to apply the latest AI technologies to develop creative solutions, streamline processes, and build sustainable, long-term strategies. The program focuses on a robust conceptual foundation that enables participants to continuously refine methods and tools – and transfer them effectively into their own organizational context.

From automation and data-driven personalization to ethical considerations, this executive program offers a rigorous and holistic perspective on AI in marketing and sales. Participants not only learn the underlying concepts, but also develop practical solutions for their own organizational challenges through group projects designed for direct implementation.

The program combines intensive in-person classroom modules with flexible online sessions – creating an ideal balance between in-depth, interactive learning and compatibility with demanding professional schedules.

Overview

Graduation: Seminar Certificate from the University of St.Gallen
Program Language: English / German
Start date: 12 October 2026 (EN) / 3 May 2027 (DE)
Duration: 6 days (5 days in presence and online sessions)
Location: Executive Campus HSG, St.Gallen; Zurich; Online
Investment: CHF 6800.–
Porträt Dr. Meriton Ceka

Personal consultation

Dr. Meriton Ceka
Tutor

Seminar goals

Build the skills to implement AI in marketing and sales with confidence. This practice-oriented executive training develops capabilities you can apply immediately – supported by hands-on sessions and direct work on your own use cases to ensure sustainable learning.
By the end of the program, you will be able to:

  • Understand the core concepts, technologies, and modern tools of AI in marketing and sales
  • Apply AI-enabled tools effectively and systematically across relevant marketing and sales tasks
  • Deepen your expertise in automation, personalization, and AI-supported creative content creation
  • Develop strategic capabilities for the long-term adoption and scaling of AI in marketing and sales
  • Evaluate ethical implications and responsible use cases for AI in commercial contexts
  • Translate what you learn into concrete company projects – and build the skills to implement innovative AI-driven initiatives successfully

 

Curriculum

The executive seminar “AI-Driven Marketing: Artificial Intelligence in Marketing and Sales” combines a varied mix of in-person modules, online sessions, and independent project work. The goal is to apply new knowledge directly in your professional environment – and embed it sustainably over time.

Overview AI-Driven Marketing: Artificial Intelligence in Marketing and Sales
Subject to change.

 

Digital Kickoff & Project Assignment

Fr, 02.10.2026, 12:00 – 13:00
Online Session

Module 1: Foundations and First Application

Mo, 12.10. – Tu, 13.10.2026
Executive Campus HSG, St.Gallen

  • Basics of artificial intelligence in marketing and sales
  • Overview of AI tools and methods
  • Identification of relevant use cases
  • Definition of individual projects

 

Intermediate phases: Online sessions and project discussion

  • Weekly Online Sessions with Guest Speakers
  • In-depth exploration of topics such as data analysis, AI tools and use cases

 

Module 2: AI and Creativity with Practical Application

Tu, 08.12.2026
Zurich

  • Automation of marketing processes
  • AI-supported creative content creation
  • Development of strategies for personalized marketing
  • Best practice case studies

 

Module 3: Ethics, Strategy and Individual Projects

Tu, 26.01. – We, 27.01.2027
Executive Campus HSG, St.Gallen

  • Reflection on the ethical and legal implications of AI
  • Strategic implementation of AI in marketing and sales
  • Presentation of projects

Details

Take the next step in your career. This executive program offers a high-impact professional development experience – combining hands-on application, expert exchange, and sustainable capability building for AI in marketing and sales.

Benefits for your personal development

  • Modern knowledge: Learn current best practices, real-world use cases, and the latest tools – taught by renowned experts.
  • Professional development: Build in-demand skills that strengthen your CV and position you as a driver of AI adoption and strategic integration in your organization.
  • Networking: Exchange with like-minded peers, as well as leaders and experts from marketing and sales across industries.
  • Hybrid learning format: Benefit from the flexibility of online sessions while maintaining intensive, interactive learning and guidance through classroom modules.

Benefits for your company

  • Future-proof marketing through innovative concepts, methods, and tools: Learn how AI can elevate automation, personalization, and decision-making in marketing and sales – supporting long-term competitiveness and growth.
  • Direct solutions for current challenges: Through individual project work, develop practical, implementable strategies tailored to your organization’s needs.
  • Ethical and responsible AI adoption: By integrating ethical and legal considerations, your organization strengthens not only its technological capabilities, but also its credibility as a responsible, future-oriented player.

The seminar is aimed at specialists and managers in marketing and sales of across industries and company sizes as well as professionals working at the interface between these two disciplines. No prior technical knowledge is required. The programme is particularly suitable for:

  • Marketing and sales leaders who want to stay on top of the latest AI and technology developments and translate them into tangible use cases.
  • Decision-makers and initiative owners who want to apply AI strategically – prioritising opportunities, setting direction, and aligning stakeholders.
  • Professionals with implementation influence who lead, co-lead, or significantly shape AI initiatives in their area and have sufficient scope to apply the learnings within their organisation.
  • Marketing and sales specialists who want to strengthen their qualifications in AI-driven and data-informed marketing, including campaign optimisation, customer insights, and productivity gains.

Admission is at the discretion of the program management. Attention is paid to your professional background as well as your completed training and further education programs. An academic university or university of applied sciences degree is not required.

As our intensive seminars are often fully booked early on, we recommend that you contact the seminar organizers immediately. A reservation is the best way to secure a place without obligation so that internal organizational arrangements can be made in the meantime.

The total participation fee is CHF 6800. This includes all online and offline sessions, documents, lunch and refreshments during breaks. Not included are the costs for travelling to and from the event, accommodation, dinner and joint evening events.

  • Especially in a field as dynamic as artificial intelligence, it was extremely valuable to consciously set aside time for an in-depth exploration—something that often gets neglected in our day-to-day work. The excellent speakers, the inspiring discussions with a dedicated group of participants, and the insights into various industries provided me with valuable new perspectives and numerous practical ideas for my daily work.
    Ann-Kathrin Krusemeyer
    Director Marketing & Corporate Brand at Thalia Bücher GmbH

Lecturers

Porträt Prof. Dr. Sven Reinecke
Prof. Dr.
Sven Reinecke
Director & Professor at the Institute for Marketing and Customer Insight at the University of St.Gallen
Prof. Dr.
Reto Hofstetter
Director & Professor at the Institute for Marketing and Customer Insight at the University of St.Gallen
Porträt Prof. Dr. Marcus Schögel
Prof. Dr.
Marcus Schögel
Associate Professor at the Institute for Marketing and Customer Insight at the University of St.Gallen
Porträt Dennis Herhausen
Prof. Dr.
Dennis Herhausen
Private lecturer at the University of St.Gallen
Christina Meyer
Digital Ethics Lead, Swiss Post
Bastian Kruse
Director of Bosch Service Center
Oded Lavie
VP Innovation & Global Gen AI Partnerships, Publicis Groupe
Porträt Sanja Heuser
Sanja Hauser
Founder Betalane
Markus Kaempf
Lawyer at Nobel & Partner
Pascal Meier
Digital Growth & AI Advisor / Managing Director | kamano
  • Porträt Prof. Dr. Sven Reinecke
    Prof. Dr.
    Sven Reinecke
    Director & Professor at the Institute for Marketing and Customer Insight at the University of St.Gallen
  • Prof. Dr.
    Reto Hofstetter
    Director & Professor at the Institute for Marketing and Customer Insight at the University of St.Gallen
  • Porträt Prof. Dr. Marcus Schögel
    Prof. Dr.
    Marcus Schögel
    Associate Professor at the Institute for Marketing and Customer Insight at the University of St.Gallen
  • Porträt Dennis Herhausen
    Prof. Dr.
    Dennis Herhausen
    Private lecturer at the University of St.Gallen
  • Christina Meyer
    Digital Ethics Lead, Swiss Post
  • Bastian Kruse
    Director of Bosch Service Center
  • Oded Lavie
    VP Innovation & Global Gen AI Partnerships, Publicis Groupe
  • Porträt Sanja Heuser
    Sanja Hauser
    Founder Betalane
  • Markus Kaempf
    Lawyer at Nobel & Partner
  • Pascal Meier
    Digital Growth & AI Advisor / Managing Director | kamano

Executive Education at the IMC

Decisive for our success in executive education at the Institute for Marketing and Customer Insight (IMC) at the University of St.Gallen (HSG) are the holistic view of problems, orientation towards the reality of the markets, relevance of the content, competent lecturers, intensive interaction with the participants and new approaches for an efficient transfer of learning into practice.

The courses are modular and offer different seminars that can be booked individually. The individual seminars attended can also be credited towards a certificate (CAS) or diploma (DAS) at a later date. You will receive an officially recognised certificate from the University of St.Gallen for all further education courses attended. Our lecturers are from the University of St.Gallen and other renowned international business schools as well as personalities with proven practical experience. The HSG is known worldwide for its pioneering research and unique practical orientation.