General terms and conditions
The General Terms and Conditions apply. The subscription is initially valid for 1 year and is automatically renewed for another year if the reader does not cancel 6 weeks before the end of subscription. Your contractual partner is the Institute for Marketing and Customer Insight at the University of St.Gallen, Dufourstrasse 40a, 9000 St.Gallen, Switzerland.
Right of cancellation
You can cancel your order within two weeks without giving reasons in writing (e-mail, letter). The period begins at the earliest with receipt of this instruction. To meet the revocation deadline, it is sufficient to send the revocation to: Institute for Marketing and Customer Insight, Dufourstrasse 40a, 9000 St.Gallen, Switzerland.